Gaming Systems OperatorThis position is responsible for executing manual activities in the gaming systems application, reporting daily activities and incidents, upholding the security integrity of the gaming systems and its operations, and effectively communicating with the Delivery and Control Room Manager.This shift is 6pm-3am varied days and rotating weekends.What You'll DoMeet monthly performance goals for accuracy, quality, productivity, and key performance indicators (KPIs)Prepare timely internal reporting of system and operational incidentsHandle all job duties in adherence to policies and proceduresExecute tasks in accordance with system directivesMonitor the health of the operating systemRecord activities and archive daily logsParticipate in testing and reportingProvide timely feedback to the company regarding system and equipment failures or client concernsMaintain information confidentialityAdopt and promote company valuesRemain current on all new developments and procedures regarding protocolsWork according to set goals and targetsOpen production tickets for system issuesWhat We're Looking ForHigh School Diploma or equivalent requiredProficient with computer systems and applicationsDemonstrates experience in data reportingControl room operator or related work experienceHighly developed verbal, interpersonal, and written communication skillsPositive attitude ability to maintain a friendly, professional, and courteous demeanorDemonstrated accuracy with a consistent attention to detailPossess independent judgment, discretion and initiative in absence of managementGood grammatical and typing/data entry skills with an emphasis on accuracyOrganized with proven time-management skillsCan remain organized and focusedHolds true to company standards and valuesExcellent customer service skillsAbility to follow documented protocolsCompany SummaryAristocrat Interactive is Aristocrat Leisure Limited's (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).About AristocratAristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.Our ValuesAll about the PlayerTalent UnleashedCollective BrillianceGood Business Good CitizenTravel ExpectationsNonePay Range$16.28 - $30.23 per hourOur goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.Additional InformationDepending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
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