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Position Summary <\/b>
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We are looking for a talented and seasoned Account Manager to become a key part of our team. The ideal candidate will
spearhead efforts to expand our client portfolio while strengthening partnerships with our existing customers. This
position demands a proactive professional who can utilize their industry knowledge, nurture valuable relationships, and
propel revenue growth in alignment with our organization's strategic objectives.
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Essential Duties <\/b>
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• Client Relationship Management and Growth: Oversee client relationships within the assigned account portfolio,
fostering new connections and enhancing engagement with existing clients to strengthen partnerships and drive
growth.
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• Revenue Oversight: Manage profit and loss (P&L) across the portfolio, including margin optimization, financial
forecasting, budgeting, reporting, invoicing, and collections to ensure financial health.
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• Account Strategy and Governance: Develop comprehensive account plans, identify opportunities to pursue, and
establish effective processes for monitoring, control, and reporting to ensure strategic alignment.
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• Business Development and Logo Acquisition: Establish new client relationships and leverage existing networks to
secure new business (“logos”) while scaling partnerships with current clients.
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• Contract Management: Draft, review, and update key contractual agreements, such as Master Service Agreements,
Non -Disclosure Agreements, Statements of Work, and Change Orders, ensuring compliance and clarity.
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• Delivery Excellence: Collaborate with delivery teams and stakeholders to uphold quality standards, ensuring
commitments to clients are met with precision and efficiency.
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• Talent and Resource Management: Develop staffing plans to support client contracts and new business
opportunities. Partner with internal teams to manage performance, foster training, and implement professional
development to align with delivery needs.
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Qualifications <\/b>
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• Educational Qualifications: Bachelor's degree in a relevant discipline, such as Business Administration, Computer
Science, or Engineering.
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• Professional Experience: A minimum of 15 years in the professional services and consulting industry, showcasing
extensive expertise.
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• Customer -Centric: Demonstrated Customer -Centric Mindset by prioritizes client satisfaction and long -term
retention over short -term gains, acts as a trusted advisor, providing proactive recommendations and quickly
addresses client concerns and ensures swift issue resolution.
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• Core Competencies: Demonstrated proficiency in business development, program management, project
management, and delivery management.
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• Proven Account Management Skills: A successful history of excelling as an Account Manager in fast -paced and
rapidly evolving environments.
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• Proven Project & Program Management Skills: Demonstrated, strong past experience in Project Management
expertise and able to provide guidance/mentoring/support across multiple teams managed by PMs.
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• Relationship Building: Established ability to engage and build connections at all organizational levels, including
technical teams, senior managers, directors, and C -Suite executives.
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• Executive Presence: Demonstrates outstanding leadership skills with the ability to inspire, guide, and influence
teams and stakeholders effectively at all organizational levels.
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• Proposal Expertise: Hands -on experience in creating, developing, and presenting compelling proposals.
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• Leadership and Communication: Strong leadership, interpersonal, communication, and presentation skills that
inspire collaboration and trust.
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• Consulting Engagements: Diverse experience in technology and business consulting, particularly in Data
Management and Data Engineering.
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• Technological Proficiency: Knowledge of innovative technologies, such as Cloud computing, AI/ML concepts,
Generative AI, and other digital transformation and data engineering solutions.
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• Collaborative Teamwork: Extensive experience working with large, geographically dispersed teams within a
matrixed organizational structure.
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Preferred <\/b>
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• Post -graduate degree or MBA.
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• Project Management Certification: Certification in project management, such as PMP.
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• Scrum Master Certification.
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• Project Management Methodologies: Knowledge of project management methodologies, such as Agile, Scrum, or
Waterfall.
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• Project Management Tools: Proficiency in project management tools, such as Asana, Trello, MS Project, or Jira.
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